bgd22's Privacy Policy
Protecting your personal information is our top priority. This policy describes in detail how bgd22 collects, uses, and stores your information.
Scope and Applicability of This Policy
1.1 Scope of Application
This privacy policy applies to the bgd22 website (bgd22.cam) and all services under it. When you register on our platform, log in, or use any service, you are considered to have automatically agreed to the terms of this policy.
1.2 Who Is Covered by This Policy
This policy applies to all registered members of bgd22, prospective new users, and any visitors to the website. The information of every person who uses bgd22 services in Bangladesh is handled in accordance with this policy.
Information We Collect
2.1 Personally Identifiable Information
During account registration and verification, we collect the following information:
- Full name (as it appears on the national identity card)
- Date of birth (for age verification — only those aged 21 or above)
- Email address
- Mobile number (for bKash, Nagad, Rocket, or Upay verification)
- National identity card number or passport number (during the KYC process)
- Bank account details (for withdrawal approval)
2.2 Usage Information
The following information is recorded automatically while you use the platform:
- Login date and time (according to Bangladesh Standard Time)
- IP address and device type
- Browser information and operating system
- Game session history and transaction details
- Deposit and withdrawal records
2.3 Cookies and Tracking Technologies
The bgd22 website uses cookies and similar technologies to improve the user experience. Cookies are small text files stored in your browser. Through these, we remember your preferences and personalise services. You can control cookies from your browser settings if you wish, but this may limit some services.
Purpose of Using Information
3.1 Service Operation
The information collected is primarily used to manage your account, process transactions, and improve service quality. bgd22 uses your information to verify that you are a user of legal age and that your identity is correct.
3.2 Security and Fraud Prevention
bgd22 analyses user information to ensure account security and to detect unauthorised access and fraudulent activity. We keep your information secure through SSL encryption and advanced security protocols.
3.3 Communication and Notifications
Using the contact information you provide, we notify you about the following:
- Account verification and security-related notifications
- Successful deposit and withdrawal confirmation messages
- Important platform updates
- Promotional offers where applicable (if you have opted in)
3.4 Service Improvement and Analysis
bgd22 platform performance is improved by analysing the overall behaviour of users. This analysis is done in a completely anonymous manner and no individual's information is disclosed.
3.5 Responsible Gaming Support
We monitor gaming behaviour to protect players. If signs of problematic gaming are observed in a user's behaviour, we actively provide support. For more details, see our Responsible Gaming page.
Sharing Information with Third Parties
4.1 Sale or Rental Prohibited
bgd22 never sells, rents, or transfers your personal information to any third party for marketing purposes. Protecting your privacy is our core commitment.
4.2 Service Provider Partners
For payment processing, we work with trusted payment service providers such as bKash, Nagad, Rocket, and Upay. The minimum information required to complete transactions may be shared with these partners. These partners operate under strict confidentiality agreements.
4.3 Legal Obligations
Information may need to be disclosed due to legal obligations in the following circumstances:
- When required by a court order or a lawful investigation
- To meet anti-money laundering (AML) obligations
- To assist in the investigation of fraud or illegal activity
- When required to protect the legitimate interests of bgd22
In these cases, we provide only the minimum information necessary.
Methods of Data Protection
5.1 Encryption Technology
bgd22 uses the highest standard of SSL (Secure Socket Layer) encryption technology. All information exchanged between your browser and our servers is encrypted and cannot be read by any third party.
5.2 Server Security
Our servers undergo regular security audits. Firewalls, anti-malware software, and intrusion detection systems are kept active to prevent unauthorised access.
5.3 Staff Training
bgd22 staff receive rigorous privacy training. Only authorised staff can access user information, and every access is logged.
5.4 Regular Security Updates
Our security systems are regularly updated to address new threats. When security vulnerabilities are identified, they are resolved quickly to keep user information protected.
Data Retention Period
6.1 Information for Active Accounts
All your information is retained for as long as your account remains active. This information is necessary for providing services, verifying transactions, and ensuring security.
6.2 After Account Closure
Even after an account is closed or becomes inactive, certain information may be retained to meet legal and regulatory obligations. Financial transaction records are securely retained for accounting and audit purposes.
6.3 Requests to Delete Information
You may request the deletion of your personal information if you wish. However, it may be necessary for us to retain some information due to legal obligations or ongoing disputes. To request deletion of your information, contact our support team: [email protected]
Your Data Rights
Right of Access
You may request a copy of the information we hold about you at any time.
Right to Rectification
If any of your information is incorrect, you may request that it be corrected.
Right to Erasure
In certain circumstances, you may request the deletion of your personal information.
Right to Restrict Processing
You may ask us to restrict the processing of your information for specific purposes if you wish.
Right to Object
You may object to marketing communications at any time.
Right to Data Portability
You have the right to receive your information in a structured, machine-readable format.
To exercise any of the above rights, contact us at: [email protected] — you may also use our 24/7 live chat support.
Protection of Minors' Information
8.1 Age Verification
bgd22 strictly ensures that only those aged 21 or above may open an account and use our platform. Age is verified at the time of registration and documents may be requested if necessary.
8.2 Collection of Minors' Information Prohibited
bgd22 never knowingly collects information from any person under the age of 21. If we learn that a minor is using our platform, their account will be closed immediately and the information collected will be deleted.
Policy Changes and Updates
9.1 Notification of Changes
bgd22 may update this privacy policy when necessary. If any significant changes are made, we will send a notification to your registered email and clearly announce them on the website. The date of the update will always be noted at the top of the page.
9.2 Consent After Changes
If you continue to use the platform after a policy update, you will be considered to have agreed to the new policy. If you do not agree to the changes, you may request that your account be closed.
9.3 Questions or Concerns
If you have any questions or concerns about this privacy policy, please contact us directly. Our 24/7 live chat support in Bengali is always ready to assist you, or email us at: [email protected]
For more detailed legal terms, please read our Terms and Conditions page.